Hardware & Infrastructure
Hardware & Infrastructure

Hardware and IT infrastructure for certified manufacturers Proving the physical kit behind every certificate is real.

Department: Medical Equipment and Sterile Supplies

Every certification claim about secure, controlled systems rests on physical hardware. It's what your MSP manages day to day and what a Cyber Essentials assessor actually inspects.

What leaving hardware and infrastructure alone costs you

Without documented hardware and infrastructure management, a buyer assumes undocumented, inconsistent network configuration, ageing or unsupported equipment as a security gap, no clear record of what's connected to the network, risk in how old devices and data are disposed of and infrastructure claims in certifications that don't match reality.

None of that may be true of you. It does not matter. In an audit, the assumption is what gets tested.

The hardware and infrastructure point most manufacturers miss

Most manufacturers can describe their IT setup from memory. Almost none can produce an asset register that matches it, and that is exactly what an auditor asks to see.

Hardware is not a procurement decision. For tender purposes, it's documented evidence behind everything else you claim.

What hardware and infrastructure support covers

Asset Documentation

A hardware estate and network topology diagram that matches reality.

Secure Configuration

Firewalls, switches and access points configured to Cyber Essentials standards.

Lifecycle Management

Replacement planning and certified data destruction for end-of-life devices.

Physical Security

Server room security and power resilience for critical infrastructure.

What hardware and infrastructure look like inside a manufacturer

  • A current hardware and network topology diagram exists.
  • Firewalls and access points are configured to a documented, certified standard.
  • Devices are supplied and configured consistently, not ad hoc.
  • An asset register tracks every piece of hardware through its lifecycle.
  • End-of-life devices are disposed of with certified data destruction.
  • Power and environmental resilience protects critical systems.
  • Hardware configuration matches what's declared in Cyber Essentials submissions.

How hardware and infrastructure affect your tender score

Tender criterion What this service contributes Score effect
ComplianceUnderpins Cyber Essentials secure configuration evidenceModerate
RiskPoor asset management reads as operational riskModerate
QualityDocumented asset register supports process maturityModerate
Operational ResilienceReliable infrastructure supports uninterrupted deliveryModerate
CyberPhysical layer behind every cyber control claimMinor

Common questions about hardware and infrastructure

What is an IT asset register, and why do auditors ask for it?

An asset register lists every device you own: what it is, who uses it, where it is, what it runs and whether it is still supported. Auditors ask for it because you cannot claim control over systems you cannot list. For Cyber Essentials, it is how you show what is in scope.

How should we dispose of old IT equipment?

Through a certified data destruction service that gives you a certificate of destruction for each device. Under UK GDPR you remain responsible for personal data on old drives, and the certificate is the evidence an auditor or buyer will ask to see.

Does unsupported hardware fail Cyber Essentials?

Yes, if it is in scope. Devices, firmware and software that no longer receive security updates must be replaced, upgraded or removed from scope. That includes routers, firewalls and network switches, not just laptops, which is why a replacement plan matters.

Sources: Cyber Essentials overview (NCSC)

Reviewed by Rob Atkins, Founder & Principal Consultant, Your Best Solution Limited. Last updated .

Where does your business stand?

Most manufacturers I speak to have a rough idea. Buyers want proof. The free Bid & Tender Readiness Screening takes two minutes and shows you, category by category, where a buyer would stop reading. Does that make sense?

Why manufacturing bids lose · See all 16 services · Common questions · Guides and resources · rob@yourbestsolution.co.uk