Terms of Use

Last updated: October 2026

These Terms of Use govern your use of the website www.yourbestsolution.co.uk and our services, including the Bid & Tender Readiness Screening and Comprehensive Health Assessment. By using this website or engaging our services, you agree to these terms. If you do not agree, please do not use our website or services.

1. Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment. Prohibited behaviour includes:

• Harassing, threatening, or causing distress to any person.
• Transmitting hate speech, racist, or sexist language.
• Attempting to gain unauthorised access to our systems or data.
• Uploading viruses or malicious code.
• Copying or redistributing our content without permission.
• Scraping, crawling, or automated access without consent.

2. Intellectual Property Rights

All content on this website — including text, graphics, logos, images, and software — is owned by or licensed to Your Best Solution Limited. You may not reproduce, modify, adapt, translate, or create derivative works without our written permission.

The Bid & Tender Readiness Screening methodology, questionnaire content, and results framework are proprietary to YBSL and may not be used without our explicit consent.

3. Accuracy of Information

While we strive to provide accurate and up-to-date information, we do not warrant that the website content is error-free or complete. Information is provided "as is" without warranty of any kind, express or implied.

4. Bid & Tender Readiness Screening Disclaimer

The Bid & Tender Readiness Screening is a free diagnostic tool only. It is not:

• A binding or definitive assessment of your compliance status.
• A substitute for professional legal, HR, compliance, or IT advice.
• A guarantee that addressing identified gaps will lead to successful bid outcomes.
• Tailored to your specific circumstances (use our Comprehensive Health Assessment for that).

The results are based on your responses, which you are responsible for providing accurately. We are not liable for scores calculated from incomplete or inaccurate information you provide.

5. Comprehensive Health Assessment

When you engage us for a paid Health Assessment or other advisory services, separate terms and conditions will apply. These may cover:

• Scope of work and deliverables.
• Fees and payment terms.
• Confidentiality and non-disclosure.
• Limitation of liability.
• Termination and dispute resolution.

6. Limitation of Liability

To the maximum extent permitted by law, Your Best Solution Limited is not liable for:

• Any indirect, incidental, special, or consequential damages arising from your use of the website or services.
• Loss of profits, revenue, data, or business opportunity.
• Decisions made based on the Bid & Tender Readiness Screening or any content on this website.
• Third-party actions or content linked from our website.

Our total liability to you under these terms shall not exceed £100.

7. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of external sites. Your use of third-party sites is governed by their own terms and privacy policies.

8. User-Provided Content

When you submit information through our forms (quiz responses, contact enquiries, etc.), you grant YBSL the right to:

• Process and store your data as described in our Privacy Policy.
• Use anonymised, aggregate data to improve our services and diagnostic tools.
• Contact you with relevant insights and service offers.

You warrant that any information you provide is accurate, not confidential (unless explicitly agreed), and does not infringe third-party rights.

9. Cookies and Tracking

This website uses cookies and analytics tools to enhance your experience. By using this site, you consent to our use of cookies as described in our Privacy Policy. You can disable cookies in your browser settings.

10. Availability and Maintenance

We aim to keep this website available 24/7, but we do not guarantee continuous, error-free operation. We may take the website offline for maintenance, updates, or security reasons without notice. We are not liable for downtime or service interruptions.

11. Confidentiality

Any information you mark as confidential, or that you reasonably expect us to treat as confidential, will be protected in accordance with our Privacy Policy and applicable law. However, we cannot guarantee the absolute security of electronic communications.

12. Payment and Refunds

For paid services (e.g., Comprehensive Health Assessment), payment terms will be specified in your service agreement. Refunds are available on a case-by-case basis if the service is not delivered as specified. Disputes should be raised within 30 days of service delivery.

13. Governing Law and Jurisdiction

These Terms of Use are governed by the laws of England and Wales. Any disputes arising from your use of this website or our services shall be resolved under English law, and you agree to submit to the jurisdiction of the English courts.

14. Dispute Resolution

If you have a complaint, please contact us first:

• Email: rob@yourbestsolution.co.uk
• Phone: +44 (0)7445 225 668

We will respond within 5 working days. If we cannot resolve the dispute informally, either party may seek formal resolution through the courts of England and Wales.

15. Changes to These Terms

We may update these Terms of Use from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the website following changes constitutes acceptance of the revised terms.

16. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms of Use, along with our Privacy Policy and any service agreement you enter into with us, constitute the entire agreement between you and YBSL regarding your use of this website and our services.

Contact Us

For questions about these Terms of Use, please contact:

• Your Best Solution Limited
• Email: rob@yourbestsolution.co.uk
• Phone: +44 (0)7445 225 668
• Address: Westcliff-on-Sea, Essex, UK
• Company Number: 16983435